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PUTU

PRIVACY POLICY

1. Controller Information

Name: Ni Putu Paulina Merta
Email: hello@putu.studio
Website: putu.studio

2. Introduction

This privacy policy explains how I, Ni Putu Paulina Merta ("I," "me," or "my"), collect, use, and protect your personal data when you visit my website and use my services. This policy complies with the EU General Data Protection Regulation (GDPR) and German data protection laws (BDSG, TTDSG).

4. How I Use Your Personal Data

3.1 When You Make an Appointment:

  • Contact Information: Name, email address, phone number

  • Appointment Details: Preferred dates, times, and service requirements

  • Communication Records: Messages exchanged regarding your appointment

3.2 Website Usage (via Wix Platform):

  • Technical Data: IP address, browser type, device information

  • Usage Data: Pages visited, time spent on site

  • Cookie Data: As set by Wix platform (see Cookie section below)

4. How I Use Your Personal Data

4.1 Appointment Management:

  • Contact You: To confirm, reschedule, or discuss your appointment

  • Service Delivery: To provide the services you've requested

  • Follow-up: To ask for feedback or provide additional information

4.2 Website Operations (via Wix):

  • Website Functionality: Ensure the website works properly

  • Security: Protect against spam and abuse

  • Analytics: Understand how visitors use the website (anonymized data)

5. Legal Basis for Processing

I process your personal data based on:

  • Contract Performance (GDPR Article 6(1)(b)): To provide services you've requested and manage appointments

  • Legitimate Interest (GDPR Article 6(1)(f)): For website security and basic analytics

  • Consent (GDPR Article 6(1)(a)): For optional cookies and marketing communications (if applicable)

6. Data Sharing

6.1 Wix Platform:

Your data is processed through Wix.com, which hosts my website. Wix complies with GDPR and has appropriate data protection measures. See Wix's privacy policy at: https://www.wix.com/about/privacy

6.2 No Other Sharing:

I do not sell, rent, or share your personal data with any other third parties, except:

  • When required by law

  • To protect my rights or safety

  • With your explicit consent

7. International Data Transfers

Since my website is hosted on Wix (which may store data outside the EEA), your data may be transferred internationally. Wix provides appropriate safeguards including:

  • EU-US Data Privacy Framework participation

  • Standard Contractual Clauses

  • Technical and organizational security measures

8. Data Retention

  • Appointment Data: Kept for 3 years after our last contact for business records

  • Website Data: As determined by Wix's retention policies

  • Communication Records: Deleted after 2 years unless ongoing business relationship

9. Your Rights Under GDPR

You have the right to:

9.1 Access Your Data

Request a copy of the personal data I hold about you.

9.2 Correct Your Data

Ask me to update incorrect or incomplete information.

9.3 Delete Your Data

Request deletion of your personal data (subject to legal obligations).

9.4 Restrict Processing

Ask me to limit how I use your data.

9.5 Data Portability

Receive your data in a structured format.

9.6 Object to Processing

Object to processing based on legitimate interests.

9.7 Withdraw Consent

Withdraw consent where processing is based on consent.

To Exercise Your Rights:

Response Time: I will respond within one month.

10. Cookies and Wix Platform

10.1 Essential Cookies:

Wix automatically places essential cookies needed for website functionality. These cannot be disabled.

10.2 Analytics Cookies:

Wix may use analytics cookies to understand website usage. These help improve the website experience.

10.3 Your Cookie Choices:

  • You can control cookies through your browser settings

  • Some website features may not work if you disable cookies

  • Wix's cookie banner (if enabled) allows you to manage preferences

For more details about Wix cookies, see: https://support.wix.com/en/article/cookies-and-your-wix-site

11. Security

I take appropriate measures to protect your data:

  • Secure Communications: Encrypted email and secure messaging

  • Limited Access: Only I have access to your personal data

  • Wix Security: Benefit from Wix's enterprise-level security measures

  • Regular Updates: Keep all systems and software current

12. Data Breaches

In the unlikely event of a data breach affecting your personal data, I will:

  • Notify the German data protection authority within 72 hours

  • Inform you promptly if the breach poses high risk

  • Take immediate steps to secure your data

13. Children's Privacy

My services are not intended for children under 16. I do not knowingly collect data from children. If you believe I have collected data from a child, please contact me immediately.

14. Marketing Communications

I may occasionally send you relevant information about my services, but only if:

  • You have given explicit consent, or

  • We have an existing business relationship

You can opt out at any time by:

  • Replying "unsubscribe" to any email

  • Contacting me directly

  • Using unsubscribe links in emails

15. Your Right to Complain

If you're not satisfied with how I handle your data, you can contact:

German Federal Data Protection Commissioner:

You may also contact your local German state data protection authority.

16. Changes to This Policy

I may update this privacy policy occasionally. When I do:

  • I'll post the updated version on this website

  • I'll update the "Last Updated" date

  • For significant changes, I'll notify you by email

17. Contact Me

For any questions about this privacy policy or how I handle your data:

Putu Paulina Merta

  • Email: hello(at)putu.studio

Simple Summary

What I collect: Your name, email, and phone number when you book appointments, plus basic website usage data through Wix.

Why I collect it: To contact you about appointments and provide my services.

Who I share it with: Only Wix (my website platform) - no one else.

Your rights: You can ask to see, correct, or delete your data anytime.

How to contact me:  hello(at)putu.studio

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